Questions About the Den | Questions About Your Den Membership
The Den is THE place online where seasoned pros (including me!) answer your niggly freelancing questions and get you past those fears. You know, the ones that haunt your nightmares and keep you from earning well as a writer?
Instead of the blah blah, let me share a few quick stats about the Den:
Absolutely. Members save hundreds of dollars on bootcamps — up to $800 per year (and we’ve got some great bootcamps coming up). Also, everyone who stays in for a year is entitled to a free 1-on-1 coaching session with me! And, members get exclusive invites and discounts for my coaching programs.
It’s just $25 per month. Writers keep asking me when I’ll raise the rate, now that we’ve accumulated so many hours of trainings…but I like keeping it affordable, so more writers can benefit.
No way! The Den is month to month, no obligation, leave anytime. Just cancel the recurring payment anytime during the month. You’ll have access until the time you’ve paid for expires. (And, hey, we know it’s easy to forget things like this, so we have a 48-hour grace period if you forget to cancel before that next payment goes out.)
Oh, we know. That’s why I’ve invested in a massive Den redesign. We streamlined the login process, updated forums so they work on mobile devices, and generally made everything easier to find and use.
Either will work!
We’ve got many members from all over the world, not just in the United States — who are learning how to earn a great living. We’ve got a special forum section just for our international writers to discuss the issues with time zones, pitching, paperwork, and the other things that come up for ex-pats and foreign nationals.
The Den is totally no-risk to join. Step inside and look around. If it’s not what you need, just email us to let us know you want to take advantage of our 7-day money-back guarantee. I’m totally confident once you get a taste of the support and learning the Den offers, you’ll want to stay. Also… we only want members who’re happy to be here!
Still have questions about the Freelance Writers Den? Just contact us at [email protected] and we’ll be happy to help!
Login & Password Questions | Billing Questions | Den Experience Questions
If you just joined and don’t see a welcome email, check your junk or spam folder or promotions tab for your login information. Once you find that email, please mark it as not junk or drag it to your primary inbox so your email program learns that you DO want to hear from us.
If you don’t see it or you’ve forgotten your login credentials, retrieve your username or password using the Forgot Password option:
If you would like to change the email where we send your Den newsletters, please contact the help desk at [email protected] — they have to make that change.
If you run into any access issues after changing your password, please contact the help desk and let them know you are having trouble after changing your password.
Did you pay with Paypal? If so, you’ll need to go into Paypal to make that change.
The first step is to add the card to your Paypal account, if it isn’t already. Then you need to update the recurring payment profile for the Den to use that card.
If you paid directly with a credit card, we will need to cancel the payment in Paypal. Then, when your access expires, email us at [email protected] for a link to start paying with the new card.
We’ve designed the Den with the idea in mind that you’ll learn and grow, and then one day you’ll be fully booked with great clients and too busy to hang out here anymore.
To end your membership, please fill out this cancellation form.
Please allow up to 72 hours to process your cancellation.
You will continue to have access and to receive Den emails until the time you have paid for expires. Feel free to come back anytime we’re open to members.
Freelance Writers Den 2X Income Accelerator is a 6-month mastermind and 1:1 coaching program where you get hands-on help from our founder, Carol Tice, and a proven Road Map for doubling your income. Den 2X is designed for working freelance writers who earn $20,000+ per year or more. We also sometimes run a ‘follow along’ level for $5,000-$19,000 earners. For more information, student stories, and to be notified when a coaching group is forming, visit Den 2X.
You can. Make the purchase, then email [email protected] with the name and email address of the person you are purchasing the gift membership for. They’ll make the changes necessary for the giftee to log in — but you should probably email the giftee and let them know so they’ll be expecting the login credentials from us.
There are a few reasons this might happen.
Still can’t access the Den? Contact the Help Desk.
Still can’t get in? Contact the Help Desk.
Yes. You can right-click or control-click the download link to save the file, or you can click on the downlink link to allow the file open in a new window. Steps may vary depending on your browser.
No problem! Our events and bootcamps are all transcribed.
Yep. Each audio will have a download link. Videos can also be downloaded to watch on your phone or tablet — but please don’t watch while you’re driving.
Got more questions about how to use the Den? Check the Orientation Guide.